Repair and Warranty Service

At Calapharco, we take pride in being an authorized distributor of Resmed and BMC CPAP equipment. When you purchase CPAP devices from us, you not only get high-quality products but also benefit from our comprehensive nationwide warranty policy.

Warranty Details:

• • Main Body (CPAP Machine): Enjoy a generous 2 to 3-year warranty on the main CPAP unit. This covers any manufacturing defects or performance issues during the specified period.

• • Accessories: We provide a 3-month warranty for CPAP accessories such as masks, tubing, and filters. If you encounter any problems with these components, rest assured that we’ve got you covered.

• • Single-Use Products: Unfortunately, single-use CPAP items (such as disposable filters or single-night masks) do not come with a warranty. However, our team is always available to assist you with any questions or concerns related to these products.

Warranty Basics:

• • The warranty period begins from the date of purchase.

• • To validate your warranty, keep your warranty card and the stamped proof of purchase.

• • Minor Errors:

• • If you encounter minor issues that require immediate replacement, we’ll take care of it at no charge.

Serious Errors:

• • For significant problems, we’ll send the device back to the manufacturer for repair under warranty.

• • In the meantime, we’ll provide a loaner device so you can continue your therapy without interruption.

Conditions Not Covered by Warranty:

• • Lost or modified warranty cards.

• • Mismatched device codes.

• • Damaged or tampered warranty stamps.

• • Damage due to drops, impact, water exposure, fire, extreme temperatures, or abnormal environments.

• • Stains caused by dyes, chemicals, or tobacco.

• • Misuse of the device contrary to the provided instructions.

CPAP repair service

Our Services Include:

• • CPAP Repairs: If your CPAP device encounters issues during use, our skilled technicians will diagnose and repair it promptly. We address both minor and major problems efficiently.

• • Replacement Options: In cases where repairs are not feasible, we provide replacement options at a reasonable cost. You’ll have peace of mind knowing that your sleep therapy won’t be disrupted.

• • CPAP Rentals: While your equipment is being repaired, we offer temporary CPAP rentals. You won’t miss a night of quality sleep